Refund policy

The User is responsible for inspecting ordered products upon arrival. If, upon delivery, it appears that a product has been opened and/or is clearly damaged, the User must bring this to the attention of Dieta by logging a return online.

Return Policy

The User is entitled to return an order within 10 (ten) days after receiving delivery thereof .We want you to be completely satisfied with your purchase but understand that sometimes an item needs to be returned.  No worries - we're here to help

OUR 60 DAY MONEY BACK GUARANTEE

We provide a 100% satisfaction guarantee for 30 days or your money back!

If you change your mind about the items you have purchased from us, we will refund the purchase price or exchange those products, subject to the following conditions:

To be eligible for a return, your item must be unworn, unwashed, unused or otherwise in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase. You may also be required to provide proof of defective items prior to returning such as sending pictures via email.

If you request a refund, the purchase price (excluding delivery charges and/or discounts) will be refunded to you using the original payment method within 5 - 7 business days once we have received the returned item and confirm that it meets the conditions above.

If there is an issue with your return, you will also notified as to why your return was rejected and why we cannot issue a refund. This typically only happens when we receive used products back that are in unsalable condition.